Shipping Policies

Current Processing Times: 1-2 Business Days.

Free shipping across Canada for orders over $150.

We are available for shipping and local pickup. Please note we do not have a storefront and are open for pickup only. For rush or urgent orders please call us at 647-360-8615.


Order Processing

We process and ship orders in 1-2 business days. We always do our best to ship as quickly as possible.

 

Shipping

We ship via Canada Post and offer discounted flat rate shipping. These are shipped via expedited parcel.

 

Canada Shipping Rates

 Location Shipping Cost
Ontario & Quebec
$10
Rest of Canada
$15


Free Shipping Canada-Wide over $150

International

Due to covid-19 causing significant delays to international destinations we are only shipping to Canada and the US at this time. 

 

Lettermail

 Due to higher order volume and a reduction in working hours due to covid-19 school closures we are temporarily suspending all lettermail except for the 0.5 yard Filti sheets.

Unfortunately because these orders cannot be automated they take too much processing time for the low order value. We value every customer and order and understand sometimes you just need a pattern or a 1/2 yard. We want to bring these options back soon.

As they are pre-packaged in bulk we will still continue to offer lettermail shipping for the filti face mask material inserts.  

Free Shipping

Free shipping across Canada for orders over $150.

 

 

Local Pick Up

Due to Covid-19 and social distancing guidelines all orders for pickup with be contactless porch pickup from a residential address at near Queen & Leslie, 20 Brick Court. When your order is ready it will be placed in a box for pick up outside.

IMPORTANT: You must select local pickup on the first page of checkout. The "information page". If you miss this step at checkout you can click "information" in the breadcrumb menu.

If you are using paypal express checkout this page will be automatically skipped. You must click information in the breadcrumb menu to switch to local pickup. Do not worry you can still pay with paypal but you have to go back to this screen to switch to pickup. 

Pickup orders in 1-2 business days.